Privacy
Privacy Policy
Last updated: April 19, 2026
We respect your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website, forms, phone calls, and text messaging.
Information we collect
We may collect the following information:
- Your name.
- Phone number.
- Email address.
- Company name.
- Service request details.
- Appointment or scheduling information.
- Files or documents you choose to submit.
- Communication records, including emails, calls, and text messages.
How we use information
We use information you provide to:
- Respond to inquiries.
- Provide customer support.
- Schedule appointments.
- Deliver estimates and service updates.
- Communicate about active or requested services.
- Improve our operations and customer experience.
- Maintain business records.
Text messaging
If you opt in to receive text messages from us, we may send you text messages related to:
- Support requests.
- Appointment scheduling.
- Service reminders.
- Follow-up on estimates or projects.
- Customer care communications.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP.
No sale of personal information
We do not sell your personal information.
SMS data sharing restriction
Mobile information, text messaging opt-in data, and consent records will not be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes.
We may share information only as necessary to operate our business, provide requested services, comply with law, enforce our rights, or work with service providers acting on our behalf under appropriate confidentiality obligations.
Data retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and resolve disputes.
Data security
We take reasonable administrative, technical, and organizational steps to protect the information you submit. No method of transmission or storage is guaranteed to be completely secure.
Third-party services
Our website or communications may rely on third-party providers for hosting, forms, communications, analytics, spam protection, payment processing, or other business operations. Those providers may process data as needed to perform services on our behalf.
Your choices
You may choose not to provide certain information, but doing so may limit our ability to respond or provide services.
You may opt out of text messaging at any time by replying STOP.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Updates to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
Contact
For questions about this Privacy Policy or our communications practices, contact us at:
Kenai, AK