Terms
Terms and Conditions
Last updated: April 19, 2026
By using this website, contacting us, submitting a form, requesting service, or communicating with us by phone, email, or text message, you agree to these Terms and Conditions.
If you do not agree to these terms, do not use this website or our services.
1. Services
We provide IT-related services, support, consulting, project assistance, scheduling, estimates, and related business communications.
Any service scope, project terms, deliverables, pricing, or timelines may be further defined in a separate quote, proposal, invoice, service agreement, or written communication.
2. Website use
You agree to use this website only for lawful purposes. You may not use this website:
- To submit false, misleading, or fraudulent information.
- To interfere with or disrupt website operations.
- To attempt unauthorized access to systems, accounts, or data.
- To transmit harmful code, spam, or abusive content.
We may restrict or terminate access to the website or our communications if misuse is detected.
3. No guarantee of immediate availability
Submitting a contact form, sending a message, or contacting us does not guarantee immediate response, immediate service availability, or acceptance of any requested work.
4. Estimates and service communications
Any estimate, quote, or general response provided through the website, email, phone, or text is for informational purposes unless and until confirmed in a formal written agreement or approved work authorization.
5. Payments and fees
If services are provided for a fee, payment terms may be stated in a separate estimate, invoice, proposal, or service agreement. Failure to pay may result in delayed or suspended service.
6. Customer responsibilities
You agree to provide accurate information reasonably necessary for us to respond to your request or provide services. You are responsible for maintaining backups, protecting account credentials, and reviewing service recommendations we provide.
7. Text messaging and communications
If you provide your phone number and consent to receive text messages, you agree that we may send you text messages related to:
- Customer support.
- Appointment scheduling.
- Service updates.
- Estimates and project follow-up.
- Account-related communications.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out. Reply HELP for help.
Consent to receive text messages is not a condition of purchase.
For more information, please review:
- SMS Consent Terms: /sms-consent/
- Privacy Policy: /privacypolicy/
8. Privacy
Your use of this website and communications with us are also governed by our Privacy Policy:
9. Third-party services
Our website and business operations may rely on third-party providers, including hosting providers, communications platforms, payment processors, form tools, analytics services, and spam protection services. We are not responsible for outages, interruptions, or errors caused by third-party services beyond our reasonable control.
10. No warranties
This website and its contents are provided on an "as is" and "as available" basis. To the fullest extent allowed by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, communications with us, or any services, even if advised of the possibility of such damages.
Our total liability for any claim relating to website use or communications will not exceed the amount, if any, paid by you directly for the specific service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold us harmless from claims, damages, liabilities, costs, and expenses arising out of your misuse of the website, violation of these terms, or violation of any law or third-party rights.
13. Changes to these terms
We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with the revised effective date. Continued use of the website or our services after changes are posted constitutes acceptance of the updated terms.
14. Governing law
These Terms and Conditions are governed by the laws of the applicable state or jurisdiction in which we operate, without regard to conflict of law principles.
15. Contact
If you have questions about these Terms and Conditions, contact us through:
Kenai, AK